Contact
Supporting you is important to us.
Have questions? We recommend that you start at our FAQ page to get your questions answered.
We’re available Monday through Friday, 9am to 5pm PT. We are closed all major holidays, and also closed from December 23 to January 2 each year. We do our best to respond as soon as possible, usually within 2 business days.
The best way to reach us is by email... we respond fastest to emails. If you are having difficulty with a specific course or certificate, please include the name of the course in your email.
Before contacting us: We are big on nurturing an environment of empowerment. Please remember to be kind, patient, and respectful, just as we promise to prioritize these qualities with you. If you would like a response to your email, please include 1) specific feedback and 2) specific ways in which we might address your concern. We welcome and will answer constructive and respectful comments and queries.
